FAQ

1. What is a Pinback Button?

2. What materials are used in the Pinback Button?

3. How is the Pinback Button designed?

Each Pinback Button is meticulously designed by our founder, Taylor, and our team of talented designers. Being creative and innovative in our designs, we aim at producing highly attractive badges that are produced to the best quality.

4. How do I care for my Pinback Button?

5. Can I customize my Pinback Button?

Yes, we offer customization options for our Pinback Buttons. Whether you want to add your own design, logo, or text, our team is here to help bring your vision to life. Please contact us for more details on customization options and pricing.

6. How do I order a Pinback Button?

Ordering a Pinback Button is easy! Visit our website, choose your desired design or customization options, and add the badge to your cart. Follow the checkout process to complete your order. If you need assistance, our customer service team is available to help.

7. What is the delivery time for Pinback Buttons?

Delivery times may vary depending on your location and the complexity of any customizations. Generally, orders are processed within 1 – 2 business days, with shipping times ranging from 3 to 5 days within the United States and from 10-20 business days for S=selected countries worldwide. You will receive a tracking number once your order has been shipped.

8. What is your return policy for Pinback Buttons?

We strive to ensure that you are completely satisfied with your Pinback Button. If you receive a damaged or defective product, please contact us within 5 days of receiving your order for a replacement or refund. For custom orders, please note that returns are not accepted unless the product is defective.

9. What payment methods do you accept?

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express
  • PayPal

10. How can I contact customer support?

If you have any questions or need assistance, please reach out to our customer support team via [email protected]. We are here to help and will respond to your inquiries as promptly as possible.

11. Where can I find more information about your products?

For more information about our Pinback Buttons and other products, please visit our website or follow us on social media. You can also sign up for our newsletter to stay updated on new designs, promotions, and company news.