Purple Moon and Stars Pinback Button – Glossy Finish with Secure Steel Pin

Exchange & Return Policy: 

• Exchanging an Order: If you receive a damaged or defective item, contact us at pod_store_email with details and images. We’ll cover the shipping costs for sending the replacement item.
• Canceling an Order: You can cancel your order within 24 hours of placing it. After this period, the order may have already been processed, making cancellation impossible. Contact us via email with your order number and required changes.
• Return & Refund Policy: You can return items within 30 days of delivery. Refunds are offered if the product is damaged, incorrect, or differs from the description. Items must be in their original condition, unworn, and with original tags. Customers are responsible for return shipping costs. Refunds are processed within 5-7 business days once the return is received.
• Additional Notes: No refunds will be issued if we do not receive the returned package. Please contact our support team before returning any items to ensure your request is eligible.

Order Handling and Processing:

• Processing Timeline: Orders are typically shipped within 1-2 business days. Customers receive an automated email notification once their order is ready to ship.
• Order Cutoff Timing: Orders placed before 12:00 PM CST are shipped the same business day. Orders placed after 12:00 PM CST are shipped the next business day.
• Shipping Methods and Costs:
  • Standard Shipping (U.S.): $5.95, delivery within 3-5 business days.
  • International Shipping: $12.98, delivery within 10-20 business days to selected countries.
• Delivery Timing: Estimated delivery dates depend on the shipping address and order preparation. Delivery may take longer during busy periods, such as holidays or sales events.