Shipping Policy
Delivery Time Calculation:
Delivery time is the sum of processing time and shipping time.
Business Days: Monday – Friday (excluding holidays)
Warehouse Address: 215 Piedmont Ave NE APT 1201, Atlanta, GA 30308, United States
1. Processing Time:
We start processing orders once payment is completed. This process typically takes 1-2 business days to complete.
2. Shipping Time:
US Standard Shipping: 3–5 business days
International Shipping: 12–30 business days
3. Estimated Delivery Time:
US Standard Shipping: 4–7 business days
International Shipping: 13–32 business days
Address or Product Changes
Any changes to the address or products in the order may extend processing time by an additional 2–3 business days.
Shipping Fee
A flat rate is applied to shipping on all orders, regardless of the quantity of items purchased. This rate covers all associated shipping fees.
- $4.99 for shipping within the United States.
- $12.95 for international shipping.
Tracking Your Order
Once your order is shipped, you will receive a Tracking Number via email within 2–3 business days.
We primarily utilize USPS, DHL, and FedEx for shipping. You can track your package using the provided Tracking Number on our website: https://www.aftership.com/en/track
Issues with Tracking Number
Tracking numbers may take 1–2 days to be updated in the carrier’s system.
If the tracking number fails to work within 3 business days, please contact us at [email protected] for assistance.
Missing Items
If any items are missing from your order, please notify our customer service team at [email protected] within 48 hours of receiving the package.
Provide detailed information including your order number and a description of the item.
Late Deliveries
Although we strive for punctual deliveries, unforeseen circumstances may occasionally cause delays. Possible reasons include incorrect addresses, adverse weather conditions, or international customs procedures, among others.
If your delivery is delayed, please contact us at [email protected] for resolution within 2 business days.